About Us

Welcome to Ghaliah Beauty Salon, your trusted destination for premium beauty products and services in the State of Kuwait.

We are committed to providing a seamless and secure shopping experience by offering high-quality products and services that meet our customers' expectations, while maintaining the highest standards of quality and customer satisfaction.

Terms & Conditions

Welcome to Ghaliah Beauty Salon. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions.

1. Acceptance of Terms

By using this website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. Products & Services

• We strive to ensure that all product and service descriptions are accurate and up to date.

• Product colors may vary slightly due to screen display settings.

• All products and services are subject to availability, and we reserve the right to modify or discontinue any product or service without prior notice.

3. Pricing & Payment

• All prices are displayed in Kuwaiti Dinar (KWD) and include applicable taxes, unless otherwise stated.

• Payments must be made using the payment methods available on the website.

• We reserve the right to change prices at any time without affecting confirmed orders.

4. Orders

• We reserve the right to refuse or cancel any order due to pricing errors, product availability, or any unforeseen circumstances.

• Customers will be notified if any issue arises regarding their order.

5. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the exclusive property of Ghaliah Beauty Salon and may not be copied, reproduced, or distributed without prior written permission.

6. User Responsibilities

Users agree to provide accurate and complete information when placing orders and shall not use the website for any unlawful purposes.

7. Changes to Terms

We reserve the right to amend these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any changes.

8. Governing Law

These Terms & Conditions are governed by the laws of the State of Kuwait. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Kuwait.

Privacy Policy

At Ghaliah Beauty Salon, we value your privacy and are committed to protecting your personal information.

Information We Collect

We may collect the following information:

• Full name

• Phone number

• Email address

• Delivery address

• Order details

How We Use Your Information

Your information may be used to:

• Process and fulfill your orders.

• Communicate with you regarding your purchases.

• Improve our services and website experience.

• Send updates, promotional offers, and order notifications (where permitted).

Data Protection

We implement appropriate security measures to safeguard your personal information against unauthorized access, disclosure, or misuse.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties except:

• When necessary to complete your order (such as shipping providers).

• When required by applicable laws or legal authorities.

Cookies

Our website may use cookies to enhance your browsing experience and improve website functionality.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information, subject to applicable laws.

Return & Exchange Policy

Customer satisfaction is our priority. Please review our Return & Exchange Policy below.

Returns

• Products may be returned within 7 days of the delivery date.

• Returned items must be unused, in their original condition, and in their original packaging.

• Opened or used beauty products cannot be returned due to hygiene reasons unless they are defective or damaged upon delivery.

Exchanges

• Products may be exchanged within 7 days of delivery if they are unused and in their original condition.

• If you receive a damaged, defective, or incorrect item, we will replace it at no additional cost after verification.

Non-Returnable & Non-Exchangeable Items

The following items cannot be returned or exchanged:

• Used or opened products.

• Customized or made-to-order products.

• Gift cards or electronic vouchers (if applicable).

Refunds

Once the returned item has been received and inspected, approved refunds will be issued through the original payment method. Processing times may vary depending on your bank or payment provider.

Contact Us

For any inquiries regarding returns, exchanges, or our services, please contact us:

Ghaliah Beauty Salon

Phone: +965 63339443

Location: State of Kuwait.